Influence of believed AI involvement on the perception of digital medical advice
Authors: M Reis, F Reis, W Kunde
Published: 2024
Publication: Nature Medicine, 2024 - nature.com
The study found that medical advice labeled as being sourced from AI (or AI supervised by humans) is perceived as less reliable and empathetic compared to advice labeled as originating solely from a human physician, resulting in reduced willingness to follow such advice.
Methods: Two preregistered studies were conducted where participants were presented with identical medical advice scenarios but with manipulated labels for the advice source ('AI', 'human physician', 'human+AI').
Key Findings: Participants' perceptions of reliability, empathy, and willingness to follow medical advice based on the perceived source.
Limitations: The findings may be influenced by the hypothetical nature of the scenarios and potential pre-existing biases of participants toward AI, which might not fully capture real-world behavior.
Institution: University of Cambridge, Julius Maximilians Universität
Research Area: AI in Healthcare, Medical Ethics, Cognitive Psychology, Human-Computer Interaction (HCI) in Medicine
Discipline: AI in Healthcare, Medical Ethics, Cognitive Psychology
Sample Size: 2280 participants
Citations: 78