Authors: S de Jong, V Paananen, B Tag
Year: 2025
Published in: Proceedings of the ACM on ..., 2025 - dl.acm.org
Institution: Niels van Berkel: Aalborg University, Sander de Jong, Ville Paananen, Benjamin Tag: Monash University
Research Area: Cognitive Forcing, Human-AI Interaction, AI Explainability (XAI), Decision-Making in AI Systems.
Discipline: Human-Computer Interaction (HCI), Artificial Intelligence
Partial explanations encourage critical thinking and reduce user overreliance on incorrect AI suggestions, with performance varying based on individual need for cognition and task difficulty.
Methods: Two experiments were conducted: (1) participants identified shortest paths in weighted graphs, and (2) participants corrected spelling and grammar errors in text, with AI suggestions accompanied by no, partial, or full explanations.
Key Findings: Effectiveness of partial explanations in reducing overreliance on incorrect AI suggestions, and interaction of explanation type with task difficulty and user need for cognition.
DOI: https://doi.org/10.1145/3710946
Citations: 14
Sample Size: 474