Authors: L Dai, Z Wang, L Chen, J Jin
Year: 2026
Published in: 2026•scholarspace.manoa.hawaii.edu
Institution: Shanghai International Studies University
Research Area: Socio-Economic Impacts of AI, Algorithmic Systems
Discipline: Computer Science, Artificial Intelligence
AI errors lead to broader negative generalizations about other AI systems compared to human errors, largely due to perceptions of AI's inflexibility and inability to learn from mistakes.
Methods: Conducted four one-factor experiments across distinct contexts to compare human responses to AI errors and human errors.
Key Findings: Generalization of error perceptions from one AI system to others, and psychological mechanisms driving this process.