Authors: L Dai, Z Wang, L Chen, J Jin
Year: 2026
Published in: 2026•scholarspace.manoa.hawaii.edu
Institution: Shanghai International Studies University
Research Area: Socio-Economic Impacts of AI, Algorithmic Systems
Discipline: Computer Science, Artificial Intelligence
AI errors lead to broader negative generalizations about other AI systems compared to human errors, largely due to perceptions of AI's inflexibility and inability to learn from mistakes.
Methods: Conducted four one-factor experiments across distinct contexts to compare human responses to AI errors and human errors.
Key Findings: Generalization of error perceptions from one AI system to others, and psychological mechanisms driving this process.
Authors: L Cheng, A Chouldechova
Year: 2024
Published in: Proceedings of the 2023 CHI Conference ..., 2023 - dl.acm.org
Institution: Carnegie Mellon University
Research Area: Human-Computer Interaction (HCI), Algorithm Aversion, Decision Science
Discipline: Human-Computer Interaction (HCI)
Giving users process control by selecting the training algorithm mitigates algorithm aversion, but not by changing input factors, while combined outcome and process control is not more effective than each individually.
Methods: Replication study on outcome control and novel process control conditions tested on MTurk and Prolific platforms.
Key Findings: Impact of outcome control, process control, and combined controls on algorithm aversion mitigation.
DOI: https://doi.org/10.1145/3544548.3581253
Citations: 41