Authors: W van Zoonen, ME von Bonsdorff
Year: 2025
Published in: human ..., 2025 - journals.sagepub.com
Institution: Wageningen University & Research, University of Twente
Research Area: Organizational Behavior, Human Resources, or Social Science focusing on Technology and Ethics in the Workplace.
Discipline: Social Science
The study shows that algorithmic surveillance undermines trust and fairness, while increasing privacy concerns among crowdworkers, influencing their compliance, alteration, or resistance behaviors, with decontextualization intensifying these dynamics.
Methods: Three-wave survey data analysis of European online crowdworkers, analyzed through socio-technical systems theory and micro-level legitimacy frameworks.
Key Findings: The effects of algorithmic surveillance on trust, privacy concerns, fairness, and workers' compliance, alteration, or resistance, with a focus on the moderating role of perceived decontextualization.
Sample Size: 435