Y Yin: Researcher — Prolific Citations Library

Explore 1 peer-reviewed study by Y Yin in Human-AI Interaction and Social Perception of AI (2024). Discover research powered by Prolific's participant panel.

This page lists 1 peer-reviewed paper authored or co-authored by Y Yin in the Prolific Citations Library, a curated collection of research powered by high-quality human data from Prolific.

Papers (1 of 1)

AI can help people feel heard, but an AI label diminishes this impact

Authors: Y Yin, N Jia, CJ Wakslak

Year: 2024

Published in: Proceedings of the National Academy of ..., 2024 - pnas.org

Institution: University of Southern California Los Angeles

Research Area: Human-AI Interaction, Social Perception of AI, Media Effects

Discipline: Social Sciences

AI responses make people feel more heard and are better at emotional support compared to humans, but labeling responses as AI diminishes this effect.

Methods: Experiment and follow-up study to assess recipient reactions to AI vs. human-generated responses and determine emotional support efficacy.

Key Findings: The degree to which recipients feel heard, emotion detection accuracy, and third-party ratings of emotional support quality.

DOI: https://doi.org/10.1073/pnas.2319112121

Citations: 201