Authors: J Zhou, R Aloufi, N van Zalk
Year: 2025
Published in: 38th International BCS Human ..., 2025 - scienceopen.com
Institution: The affiliated institutions for the authors are not available in the provided context or search results.
Research Area: High-Stakes Decision-Making, Explainable AI, User Trust, Human-Centered AI, Interaction Design
Discipline: Human-Computer Interaction (HCI), Artificial Intelligence
This study explores how human collaboration and communication dynamics vary when interacting with an AI chatbot versus a human partner in a high-stakes decision-making task.
Methods: One-way between-subjects design using the NASA Moon Survival Task to compare behaviors, linguistic coordination, and perceptions in interactions with AI or human partners.
Key Findings: Collaboration processes, communicative dynamics, outcomes, retrospective interaction experience, partner perception, and linguistic coordination, with user profiling for AI benefit variations.
DOI: doi.org/10.14236/ewic/BCSHCI2025.52
Citations: 1