University Of Goettingen Papers

Browse 1 peer-reviewed paper from University Of Goettingen spanning Human-AI Collaboration, System Satisfaction (2025). Research powered by Prolific's high-quality participant data.

This page lists 1 peer-reviewed paper from researchers at University Of Goettingen in the Prolific Citations Library, a curated collection of research powered by high-quality human data from Prolific.

Papers (1 of 1)

When AI-Based Agents Are Proactive: Implications for Competence and System Satisfaction in Human-AI Collaboration

Authors: C Diebel, M Goutier, M Adam, A Benlian

Year: 2025

Published in: Business & Information Systems ..., 2025 - Springer

Institution: Technical University of Darmstadt, University of Goettingen

Research Area: Human-AI Collaboration, System Satisfaction, User Competence

Discipline: Information Systems, Human-Computer Interaction, Artificial Intelligence

Proactive AI-based agent assistance decreases users' competence-based self-esteem and system satisfaction, especially for users with higher AI knowledge.

Methods: Vignette-based online experiment using self-determination theory as the framework to evaluate user responses to proactive vs. reactive AI assistance.

Key Findings: Impact of proactive vs. reactive AI help on users' competence-based self-esteem and system satisfaction, moderated by users' AI knowledge levels.

DOI: https://doi.org/10.1007/s12599-024-00918-y

Citations: 32