Authors: A Klingbeil, C Grützner, P Schreck
Year: 2024
Published in: Computers in Human Behavior, 2024 - Elsevier
Institution: University of Hohenheim, University of Hohenheim, University of Hohenheim
Research Area: Trust in AI, Overreliance on AI, Human-AI Interaction
Discipline: Human-Computer Interaction, Artificial Intelligence, Behavioral Science
The study found that individuals tend to overrely on AI-generated advice in uncertain situations, often to the detriment of their own decisions and third parties, despite contradicting contextual information or their own judgment.
Methods: A domain-independent, incentivized, interactive behavioral experiment was conducted to analyze user behavior in decision-making scenarios involving AI advice.
Key Findings: Extent and impact of user reliance on AI advice, including its effects on decision efficiency and outcomes for themselves and others.
DOI: https://doi.org/10.1016/j.chb.2024.108352
Citations: 247
